Support

Last updated: October 24, 2026

Having a problem or a question about Meetio? Write to support@veleno.studio — we usually reply within a few business days.

Frequently asked questions

Do I need an account?

No: you can use Meetio without an account and your events stay on the device. An account lets you sync events across devices, share them and use groups.

I don't receive the verification or password reset email

Check your spam or junk folder. You can request a new email from the app.

How do I share an event?

Open the event and add another Meetio user's email address, or share it with a group you administer.

How do I join a group?

A group admin can invite you with your email address: you get a notification and find the invitation in the Groups tab, where you can accept or decline it. Alternatively, ask a group member for the invite code and enter it in the Groups tab.

I don't get reminders

Make sure Meetio notifications are enabled in your device settings and in the app settings. On Android, also check that battery saving isn't restricting the app.

How do I delete my account?

See Account deletion.

How do I request a refund?

Payments are handled by Apple or Google: request a refund at reportaproblem.apple.com or from your Google Play order history.

Reporting content or a user

Write to support@veleno.studio with the name of the user or group and the reason for the report.